Question 1

How to Connect Stripe Payment Gateway

Accepted Answer

How to Connect Your Stripe Payment Gateway A step-by-step guide For restaurant, cafe, and spa owners — no technical knowledge required. | What is this guide for? If Retiva has asked you to connect Stripe — you're in the right place. This guide explains why you need to do it, what Stripe is, and walks you through every screen of the form step by step. |

1. Why do you need to do this?

Q: How to Connect Stripe Payment Gateway

How to Connect Your Stripe Payment Gateway A step-by-step guide For restaurant, cafe, and spa owners — no technical knowledge required. | What is this guide for? If Retiva has asked you to connect Stripe — you're in the right place. This guide explains why you need to do it, what Stripe is, and walks you through every screen of the form step by step. | <h1 id="1whydoyouneedtodothis">1. Why do you need to do this?</h1> Retiva lets you sell gift cards, vouchers, and memberships online. When a customer buys a voucher from you over the internet, the money needs to go directly into your bank account — not through us. Stripe is a global payment processor (think of it as an online card terminal for your business). They handle the transfer from your customer to you — securely, legally, and without Retiva ever touching your money. Without connecting Stripe — online sales simply don’t work. It’s like opening a shop without a card terminal. | Why Stripe, and not a regular bank transfer? – Customers pay instantly by card or digital wallet – no waiting for bank transfers– Money goes directly into your account (Retiva never handles it)– Full security and encryption (PCI DSS — banking-grade standards)– Stripe powers over 3.5 million businesses worldwide, including Booking.com, Amazon, and Uber | <h1 id="2whatyouwillneedbeforeyoustart">2. What you will need before you start</h1> Prepare these details in advance — the form will take about 10–15 minutes if you have everything ready: | What? | Details | | 📧 Email address | The email you wan

Retiva lets you sell gift cards, vouchers, and memberships online. When a customer buys a voucher from you over the internet, the money needs to go directly into your bank account — not through us. Stripe is a global payment processor (think of it as an online card terminal for your business). They handle the transfer from your customer to you — securely, legally, and without Retiva ever touching your money. Without connecting Stripe — online sales simply don’t work. It’s like opening a shop without a card terminal. | Why Stripe, and not a regular bank transfer? – Customers pay instantly by card or digital wallet – no waiting for bank transfers– Money goes directly into your account (Retiva never handles it)– Full security and encryption (PCI DSS — banking-grade standards)– Stripe powers over 3.5 million businesses worldwide, including Booking.com, Amazon, and Uber |

2. What you will need before you start

Question 2

How long does setup take?

Accepted Answer

Usually around 30 minutes. We'll walk you through every step: adding your logo and branding, setting voucher amount

Question 3

What industries can use Retiva.io?

Accepted Answer

All of them. Retiva.io is a system for any business (especially small ones) that wants to sell vouchers

Question 4

Do I need my own website?

Accepted Answer

No. Retiva.io gives you a fully hosted voucher page. Share it anywhere — Instagram bio, Google Business, Facebook, WhatsApp,

Question 5

Do I need to be tech-savvy?

Accepted Answer

No. Retiva.io proves that a voucher sales system doesn't have to be complicated. You don't need to design websites, write copy, or organise the implementation step by step.

Question 6

What exactly is Retiva.io?

Accepted Answer

Retiva.io is a simple system for selling and redeeming vouchers. You get a hosted page with your branding where c

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